Resolved -
All cloud services are fully operational and stable.
We apologize for the inconvenience caused by the outage.
Apr 23, 14:02 UTC
Update -
All cloud services are fully operational and stable.
We have released PIX4Dcatch iOS version 2.23, which contains a permanent fix for the feature outages experienced in version 2.22.0.
Action Required: to restore full functionality, please visit the App Store and update PIX4Dcatch to version 2.23.
We appreciate your patience while we worked to resolve this.
Apr 22, 09:13 UTC
Monitoring -
We have restored most of the cloud services, and we are monitoring their status.
Engineers are still working on a fix for Catch iOS 2.22.0. Some Catch features are disabled in this version.
Apr 21, 15:19 UTC
Update -
We have identified the root cause of the incident.
Apr 21, 12:40 UTC
Update -
We are continuing to investigate the issue.
Apr 21, 10:27 UTC
Investigating -
We're experiencing an elevated level of API errors and are currently investigating the issue.
Apr 21, 07:35 UTC