Pix4D services status
All Systems Operational

About This Site

Welcome to Pix4D's page for real-time monitoring of our services. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Processing Infrastructures Operational
90 days ago
100.0 % uptime
Today
Processing infrastructure US
Operational
90 days ago
100.0 % uptime
Today
Processing infrastructure DE
Operational
90 days ago
100.0 % uptime
Today
Processing infrastructure JP
Operational
90 days ago
100.0 % uptime
Today
Processing infrastructure KR
Operational
90 days ago
100.0 % uptime
Today
Processing infrastructure CA
Operational
90 days ago
100.0 % uptime
Today
Pix4D Licensing system Operational
90 days ago
100.0 % uptime
Today
PIX4Dcatch Operational
90 days ago
99.96 % uptime
Today
PIX4Dcloud
Operational
90 days ago
99.96 % uptime
Today
PIX4Dengine Cloud API Operational
90 days ago
99.96 % uptime
Today
PIX4Dfields Operational
90 days ago
100.0 % uptime
Today
PIX4Dinspect
Operational
90 days ago
99.96 % uptime
Today
PIX4Dmapper Operational
90 days ago
100.0 % uptime
Today
PIX4Dmatic Operational
90 days ago
100.0 % uptime
Today
PIX4Dreact Operational
90 days ago
100.0 % uptime
Today
PIX4Dsurvey Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023
Few users failing to log in
Resolved - The incident is solved. The errors were temporary failure events during a deployment.
Sep 26, 11:20 UTC
Identified - The issue causing the login failure has been identified, we are working to correct it.
Sep 26, 11:08 UTC
Investigating - We are observing some errors for some user profiles on the log in action.
Sep 26, 11:03 UTC
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Issue in processing of point cloud
Resolved - The incident is resolved.

All point cloud conversions have be re-triggered with the fix in place and are either in progress or already done.
Sep 21, 08:37 UTC
Monitoring - A fix has been implemented and we will reprocess all the point clouds for the affected projects.
Sep 21, 06:43 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 21, 06:37 UTC
Update - We are continuing to investigate this issue.
Sep 21, 06:35 UTC
Investigating - We observe an issue with the processing of point cloud for online visualization, and we are investigating.
Sep 21, 06:05 UTC
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

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