Monitoring - Annotations were unexpectedly deleted for datasets where new annotations were created during the time of the incident. A fix has been implemented, so no more annotations will be unexpectedly deleted.
Feb 11, 2026 - 16:11 UTC
Investigating - We are currently investigating the issue.
Feb 11, 2026 - 08:28 UTC
Welcome to Pix4D's page for real-time monitoring of our services. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here but only during Swiss business hours (Monday-Friday, 9:00-16:00).
Processing Infrastructures
Operational
90 days ago
100.0
% uptime
Today
Processing infrastructure US
Operational
90 days ago
100.0
% uptime
Today
Processing infrastructure DE
Operational
90 days ago
100.0
% uptime
Today
Processing infrastructure JP
Operational
90 days ago
100.0
% uptime
Today
Processing infrastructure KR
Operational
90 days ago
100.0
% uptime
Today
Processing infrastructure CA
Operational
90 days ago
100.0
% uptime
Today
Pix4D Licensing system
Operational
90 days ago
99.98
% uptime
Today
PIX4Dcatch
Degraded Performance
90 days ago
100.0
% uptime
Today
PIX4Dcloud
Degraded Performance
90 days ago
99.98
% uptime
Today
PIX4Dengine Cloud API
Operational
90 days ago
99.98
% uptime
Today
PIX4Dfields
Operational
90 days ago
100.0
% uptime
Today
PIX4Dmapper
Operational
90 days ago
100.0
% uptime
Today
PIX4Dmatic
Operational
90 days ago
100.0
% uptime
Today
PIX4Dreact
Operational
90 days ago
100.0
% uptime
Today
PIX4Dsurvey
Operational
90 days ago
100.0
% uptime
Today
Mailjet Mailjet App
Operational
Mailjet Outgoing SMTP
Operational
Mailjet REST API
Operational
Mailjet SEND API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
As part of our ongoing efforts to enhance our development infrastructure, Pix4D is retiring our PIX4Dmapper legacy pipeline from cloud products. This transition aims to provide improved performance, security, and scalability.