Experiencing delays with processing projects due to the cloud provider

Incident Report for Pix4D

Resolved

All the pending projects have started processing. The situation is back to normal.

Posted Mar 28, 2022 - 15:38 UTC

Identified

We identified that the provisioning of processing nodes is slow due to network issues on our cloud provider.

Posted Mar 28, 2022 - 15:29 UTC

Investigating

We are currently investigating this issue.

Posted Mar 28, 2022 - 15:03 UTC

This incident affected: Processing Infrastructures (Processing infrastructure US, Processing infrastructure DE, Processing infrastructure JP, Processing infrastructure KR) and PIX4Dengine Cloud API.