Cloud API down
Incident Report for Pix4D
Resolved
This incident has been resolved.
Posted Dec 13, 2022 - 17:00 UTC
Update
The services are all running fine since more than 1 hour. We will keep monitoring them closely during the day.
Posted Dec 13, 2022 - 10:37 UTC
Monitoring
The API service is restored and we are monitoring the services.
Posted Dec 13, 2022 - 07:57 UTC
Identified
The issue has been fixed and we restarting the services.
Posted Dec 13, 2022 - 07:48 UTC
Investigating
We are currently investigating an issue on our API servers which are not responding.
Posted Dec 13, 2022 - 07:39 UTC
This incident affected: Pix4D Licensing system, PIX4Dcatch, PIX4Dcloud, PIX4Dengine Cloud API, PIX4Dfields, PIX4Dinspect, PIX4Dmapper, PIX4Dmatic, PIX4Dreact, and PIX4Dsurvey.
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