Databases upgrade

Scheduled for Dec 7, 08:00 - 10:00 UTC

Scheduled

In our commitment to improving service reliability, performance and security, we will perform an upgrade of our main databases. The operation will require a very short switch-over to the new clusters and we expect to see API failures during less than 1 minute within the maintenance window.

To minimize the impact of such operation we are planning it during a low traffic time, outside of week working days.

Posted Nov 19, 2025 - 15:32 UTC

This scheduled maintenance affects: Processing Infrastructures (Processing infrastructure US, Processing infrastructure DE, Processing infrastructure JP, Processing infrastructure KR, Processing infrastructure CA) and Pix4D Licensing system, PIX4Dcloud, PIX4Dengine Cloud API.