Data processing delays - [region] processing infrastructure

Incident Report for Pix4D

Resolved

This incident has been resolved.

Posted Feb 09, 2022 - 16:25 UTC

Monitoring

We have identified an issue with our database, and we're monitoring the incident.

Posted Feb 09, 2022 - 16:18 UTC

Investigating

Our data processing infrastructure is running behind which is causing delays in the project outputs. No data has been lost and we are investigating the issue.

Posted Feb 09, 2022 - 15:56 UTC

This incident affected: Processing Infrastructures (Processing infrastructure US, Processing infrastructure DE, Processing infrastructure JP, Processing infrastructure KR).