TLS security update to access our cloud services & license checks

Scheduled Maintenance Report for Pix4D

Completed

We could verify the configuration is as expected with TLSv1.2 as the minimum version required. Closing the maintenance.
Posted Apr 20, 2023 - 08:16 UTC

Verifying

We received the confirmation from our cloud provider that the change was made on their side.
Posted Apr 20, 2023 - 08:14 UTC

Update

We are waiting for an operation of our cloud provider to finalize the maintenance.
Posted Apr 19, 2023 - 06:50 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 19, 2023 - 06:46 UTC

Scheduled

We will undergo a security configuration change on our web endpoints to enforce higher security standards. To access our cloud.pix4d.com endpoint it will be required to use TLSv1.2 or higher to ensure customers are only using secured versions of the TLS protocol to communicate with our services, which is currently supported by all browsers and operating systems by default.

This change will be transparent for customers and is only informal. No downtime is expected to perform this change.
Posted Apr 11, 2023 - 13:39 UTC
This scheduled maintenance affected: Pix4D Licensing system, PIX4Dcatch, PIX4Dcloud, PIX4Dengine Cloud API, PIX4Dfields, PIX4Dinspect, PIX4Dmapper, PIX4Dmatic, PIX4Dreact, and PIX4Dsurvey.