Elevated API Errors

Incident Report for Pix4D

Resolved

This incident has been resolved.
Posted Mar 07, 2022 - 17:45 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 07, 2022 - 17:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 07, 2022 - 17:29 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 07, 2022 - 17:15 UTC

Investigating

We're experiencing an elevated level of API errors and are currently investigating the issue.
Posted Mar 07, 2022 - 15:42 UTC
This incident affected: Processing Infrastructures (Processing infrastructure US, Processing infrastructure DE, Processing infrastructure JP, Processing infrastructure KR) and PIX4Dengine Cloud API.